Privacy & Data Protection

Privacy Policy

Your privacy matters to us. Learn how GlobalWebinars.com collects, uses, shares, and protects your personal information.

Protection of Your Personal Data

At GlobalWebinars.com, we are committed to acting as a trusted and responsible partner to our customers and contacts. As a professional and ethical organization, we conduct our operations with openness, transparency, and in strict compliance with applicable laws and regulations. This includes keeping you informed about how we handle your personal information.


We encourage you to review this Privacy Policy, which explains what personal data we collect, the reasons for collecting it, and the rights you have in relation to that data.

01. Privacy Policy

Welcome to GlobalWebinars.com ("GlobalWebinars.com," "we," "our," or "us"). We value your privacy and are dedicated to safeguarding your personal information.

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, participate in our training services, or otherwise interact with us.

01
Transparency Clear information about how your data is handled.
02
Data Protection Measures designed to safeguard your information.
03
GDPR Designed to address applicable GDPR requirements.

This Policy is designed to comply with the General Data Protection Regulation (EU) 2016/679 (GDPR) as well as other applicable European privacy legislation.

02. What Personal Data We Collect

We may collect and process several categories of personal information, including:

a. Data You Provide Directly

Contact details such as your name, postal address, telephone number, email address, and login credentials.

Transaction information such as billing details, booking references, and delegate information when purchasing courses or services.

Feedback and survey responses including customer satisfaction results and training evaluation forms.

Website interactions provided through contact forms or collected through cookies and tracking technologies.

Professional data such as information about your skills development needs or those of the organization you represent.

b. Data Collected Automatically

We may automatically collect personal data when you purchase a course, access an online training account, place an order, attend a training program, submit a review, download a course, provide details at industry events, engage through third-party platforms, or connect with our team on social media.

This information may include your IP address, device identifiers, browser and operating system details, cookies and tracking data, date and time of visits, pages viewed, links clicked, and referring URLs.

c. Data from Third Parties

We may receive personal information from trusted third parties, including payment processors such as Stripe and PayPal, authentication providers such as Google and LinkedIn, LMS integrations, and analytics services such as Google Analytics.

03. Lawful Basis for Processing

We process your personal data only where permitted by law, under one or more of the following legal bases:

Consent
For activities such as newsletters, marketing, or optional features.
Contractual Necessity
To process orders, manage accounts, and provide access to training services.
Legal Obligations
For compliance with tax, accounting, and record-keeping requirements.
Legitimate Interests
For service improvement, analytics, fraud prevention, and maintaining platform security, balanced with your rights.

04. How We Use Your Personal Data

We may use your personal information for purposes such as:

  • Registering and managing your account.
  • Providing access to courses and training materials.
  • Issuing certificates of completion.
  • Personalizing your learning experience.
  • Sending essential communications such as invoices, reminders, and course updates.
  • Enhancing website performance and course offerings.
  • Meeting legal and regulatory obligations.
  • Conducting marketing activities with your consent.
  • Responding to inquiries and providing customer support.

05. Data Sharing and Disclosure

We do not sell your personal data. However, we may share it in the following circumstances:

  • To comply with legal obligations or lawful requests from authorities.
  • With trusted service providers, partners, and suppliers supporting our operations.
  • In connection with mergers, acquisitions, joint ventures, or the transfer of business assets.
  • To enforce our Terms and Conditions.
  • To protect our legal rights or the safety of users.
Whenever we share personal data with third parties, we require them to handle it in line with applicable legal, regulatory, and contractual obligations, as well as our own instructions.

06. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze usage patterns.

a. Types of Cookies

  • Essential cookies – required for website functionality and navigation.
  • Analytics cookies – used to understand visitor behavior and improve usability.
  • Functional cookies – remember preferences such as language settings.
  • Performance cookies – monitor how the site is used to enhance content and services.
  • Tracking cookies – for example, Google Analytics, used to generate anonymized statistics about site traffic.
Cookie Retention
Cookies are retained for varying periods depending on their type. Essential cookies typically expire when you close your browser, while functional and performance cookies may persist for longer (up to 4 years).

We also allow search engines to index the website for discoverability, without granting archiving rights.

b. Cookie Consent

We use a cookie banner to obtain your consent before setting non-essential cookies. You may update or withdraw consent at any time through your browser or site settings.

07. Rights of UK, EU, and EEA Residents

If you are located in the United Kingdom (UK), European Union (EU), or European Economic Area (EEA), you have the following rights under the GDPR:

01
Right of Access Request confirmation and a copy of personal data we hold about you.
02
Right to Rectification Correct inaccurate or incomplete information.
03
Right to Erasure Request deletion of personal data, subject to legal exceptions.
04
Right to Object Object to processing in certain circumstances, including marketing.
05
Right to Restrict Processing Limit how your data is used under specific conditions.
06
Right to Data Portability Request transfer of your data to another organization or to you.
07
Right to Lodge a Complaint Lodge a complaint with a Supervisory Authority where applicable.
08
Automated Decision-Making Right not to be subject to certain automated decisions or profiling.
We collect and process personal data only where a valid legal basis applies, depending on the context and type of data.

Supervisory Authority:
European Data Protection Board – Members

08. Data Security

We employ a range of technical and organizational measures to safeguard your information, including:

✓ SSL Encryption
✓ Secure Payments
✓ Access Controls
✓ Vulnerability Testing
✓ Secure Backups
Security Reminder
Please note that no online service is completely secure. We encourage you to use strong, unique passwords and keep your credentials confidential.

09. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations.

Any material changes will be communicated via email or a notice on our website. The most current version will always be posted here with the updated date.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Email support@globalwebinars.com
Phone +1-800-385-1627
Address 39658 Mission Boulevard,
Fremont, CA 94539, USA

Your Privacy Matters

Thank you for trusting GlobalWebinars.com with your personal information.